SB 22-090

Senate Bill 22-090 requires electric and gas utilities in Colorado to notify their customers about severe weather events that could affect them. The notifications will include tips on how to conserve energy, warnings about possible price increases, and contact information for customer service. Utilities must use at least two methods of immediate communication like text messages or emails to reach customers and may also issue public announcements on TV or radio. Since the bill has been signed into law, utilities are now required to follow these guidelines when severe weather is forecasted.

Official Summary

The bill requires an electric or gas utility to determine if a forecasted severe weather event (event) warrants notification to its customers located in the path of the event. If the utility determines notification is warranted, the utility shall send notification to its customers to inform customers of the event, provide specific suggestions for how to conserve energy, alert customers to the potential electricity or fuel price increase resulting from the event, and provide customer service contact information for the utility. A utility shall send notification to customers by 2 or more types of immediate communication, including text messages or alerts, e-mails, or telephone calls. Additionally, the utility may issue a public service announcement on one or more television or radio stations.(Note: This summary applies to this bill as introduced.)